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Session · conv-13

Session CONV-13

Donesessionconv-13

Resume Prompt

Stage 1 phase audit complete (CONV-13). Continue from one of three tracks:

(1) PLAN POLISH — audit Stages 2/3/4 of docs/plan/launch-plan-v3-full.html the same way we did Stage 1 today: phase-by-phase check for outdated refs, VV terminology, stale open questions. Stage 1 patterns to look for: VV references in body text, references to deleted/renumbered phases, open questions that are now resolved.

(2) STRATEGIC OPEN QUESTIONS — close the P0 tarification unit decision (projects / renders / seats) which blocks landing pricing. Plus 1.9 open Qs: 2FA timing, AuditLog retention, hard-delete vs soft-suspend.

(3) BRANDBOOK — Property UI Patterns + Imagery Guidelines sections in docs/brandbook/v1.html (Forms section already done). These were on CONV-11/12 plan but not done.

Also pending: send Ilya updated launch-plan-v3-full.html v3.6 — flag Phase 1.4 renumbering, multi-provider payments alignment, no-refund policy decision, all Stage 1 phases audited. Cyprus incorporation tracking continues (lawyer engaged 2026-04-30; bank account ETA 4-8 weeks; 8 [TBC] fields in legal/index.html waiting for company registration data).

Summary

CONV-13 was a major content/plan day. Two interleaved workstreams: (1) Created 11 Tier 2 legal HTML drafts in docs/legal/ (ToS, Privacy Policy, DPA, AUP, SLA, Reseller Agreement, NDA, End-User Notice, Cookie Policy, ROPA, Breach Procedure) with Cyprus governing law, plus a Lawyer Brief and TBC Placeholder Fields table at docs/legal/index.html. (2) Performed phase-by-phase audit of all 9 Stage 1 phases of docs/plan/launch-plan-v3-full.html to align with decisions made today (Cyprus entity confirmed, multi-provider payments per payments-research, no-refund policy, Brandbook v1.1 draft) and clean up VV terminology (VV master → Operator OPL master; VV content → Volume Vision sister product). Phase 1.4 was renumbered to close gaps left by deleted sub-phases. Several wrong cross-references in the Open Questions table were fixed. Executive Summary subtask count refreshed to 127 (was ~98). v3.5 + v3.6 changelog entries added.

Changes

Decisions

Refund policy: no-refund layered (B2B + service commencement waiver + usage-based clause). Rejected 14-day cooling-off because B2B declaration removes the EU Consumer Rights Directive 2011/83/EU entirely. Three layers stacked for defence in depth: (1) B2B declaration in ToS preamble; (2) Right of Withdrawal Waiver §5 covering edge cases where consumer law sneaks in; (3) §4.3 usage-based no-refund — "non-refundable if any Projects created/published/shared". Annual plans cancelled within 7 days with no Projects → optional pro-rata account credit (not cash). Rationale: prevents buy→use→refund pattern.

Multi-provider payment strategy by phase. Stage 1 = Stripe primary (USD/EUR/AUD; control, low fees, EU VAT we handle ourselves). Stage 2 = + Paddle for EU B2C (MoR removes our VAT obligation). Stage 3 = + Checkout.com for UAE AED (Paddle doesn't support AED). Rejected single-provider lock-in (no MoR option in Stage 2) and PayTabs/Telr (currencies didn't fit). Rationale: per payments-research.html, no single provider covers our 4 target currencies + MoR + AED. Provider abstraction layer needed in 1.5.3 to enable smooth additions.

Two legal pages with distinct roles. docs/legal/index.html = drafts deliverable (lawyer's primary entry point). docs/plan/legal-sources.html = research reference (where we got the material from). Rejected merging into one page — would lose the meaningful distinction between "drafts written by us" vs "external sources we drew from". Banner pointer above Lawyer Brief in index.html surfaces the sources page for verification but keeps it secondary.

VV terminology cleanup. "VV master" (permission level) → "Operator (OPL master)" everywhere it appeared. "VV content" / "VV team" referring to the sister product → "Volume Vision (sister product)" with explicit annotation on first mention. Rejected keeping bare "VV" — confusing for any reader without prior context (lawyer, future hires, investors). Distinction matters: offplan.online is a separate Cyprus entity; Volume Vision is a sister product whose content we may reuse.

Phase 1.4 renumbered to close gaps. Old 1.4.1 (data scoping bugs — not reproduced on prod) and 1.4.5 (display caps — not reproduced) were deleted in earlier session. Result: 1.4.2/1.4.3/1.4.4/1.4.6/1.4.7 with visible gaps. Renumbered to 1.4.1/1.4.2/1.4.3/1.4.4/1.4.5. All internal + external cross-references updated. Also fixed 5 wrong refs in Open Questions table (Q1, Q10, Q11, Q12, Q38) that pointed to 1.4.x but should have pointed to 1.5.x — pre-existing typos that mechanical renumbering would have made worse.

Next Steps

  1. Send Ilya updated docs/plan/launch-plan-v3-full.html v3.6 — flag major changes (Phase 1.4 renumbering, multi-provider payments alignment, no-refund policy, Stage 1 audit complete with VV cleanup)
  2. Close P0 strategic open question: tarification unit (projects / renders / seats) — blocks landing pricing finalization
  3. Brandbook: add Property UI Patterns + Imagery Guidelines sections to docs/brandbook/v1.html (Forms section already done)
  4. Audit Stages 2, 3, 4 of docs/plan/launch-plan-v3-full.html for outdated references / stale terminology (deferred from today; same patterns as Stage 1)
  5. Resolve remaining Phase 1.9 open questions: 2FA timing, AuditLog retention, hard-delete vs soft-suspend
  6. Cyprus incorporation: track lawyer progress (engagement started 2026-04-30; bank account ETA 4-8 weeks; need [REG NO] + [ADDRESS] for 8 [TBC] fields in legal docs)
  7. Feed lawyer the docs/legal/index.html (Lawyer Brief + TBC table + 11 drafts) — primary deliverable

Open Questions

Context for next session